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Troubleshooting Guides
Safety
First Guidelines for do it yourself repairs...
Please read the following
information, for it contains general safety information everyone must be
aware before troubleshooting any equipment!
Electrical Safety
-
Do not attempt
to replace fuses or reset breakers if you do not feel
comfortable working with electrical components. Working with
fuses and breakers can sometimes expose you to lethal voltages.
If in doubt, call for service.
-
Never touch or
move frayed wires if you are not sure that the power is turned
off.
-
If you reset a
breaker or replace fuse and it blows again as soon as you turn
the power on, do not replace it again. Do not install a bigger
fuse! Call for service.
-
If you replace a
fuse, always replace it with one of the correct size. Installing
the wrong size fuse can create a fire hazard, or damage
equipment.
-
If an electrical
appliance catches fire, NEVER use water to try to put it out --
it can conduct the electricity back to you. Unplug it, or turn
off the fuse or circuit breaker to the outlet. It's a good idea
to keep a fire extinguisher handy for
situations like this.
If you Smell
Natural Gas or Propane
-
If you smell
natural gas or propane, even if you don't have a gas line in
your house -- report it to your natural gas supplier
immediately. If the odor is strong, leave the house immediately
and call your natural gas supplier from a neighbor's telephone.
Do not use your own telephone. When you call, tell them where
you are so you can let them into your house when they arrive.
-
A faint odor of
natural gas indoors may mean a pilot is out on a gas appliance.
Check it. You can correct this situation easily and safely. If
you're not sure what to do, call Sunbelt Heating and Air
Conditioning for service.
-
Never use
matches to look for gas leaks and never try to look for the leak
yourself. Don't flip a switch, since they can create sparks, and
don't use any other electrical equipment. If the odor is
strong, leave the house immediately.
Gas Furnace Safety
-
Repeated pilot
outages could indicate a hazardous condition. Don't attempt to
re-light the pilot or service the equipment. Call for service.
-
If your
appliance has been flooded, shut off the gas immediately. Do not
use your gas system again until the wet or flooded equipment has
been checked and serviced.
-
Do not store
combustibles near your furnace.
-
At the first
indication of incomplete combustion (yellow flame instead of
blue, or soot present), call us immediately. Improper combustion
can cause carbon monoxide build-up which is
potentially fatal!
Please choose from
the following trouble shooting guides based on your system type.
Central Air Conditioning for Split Systems
(has inside and outside unit)
Central Gas Heat
Heat Pump
Oil Heating
**After having checked the
troubleshooting guides and your unit still isn't running or working
properly, call for service.
301-393-9313
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